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REgional process innovations FOR Building renovation packages opening markets to zero energy renovation


Project is supported by European Union Horizon 2020 programme (grant contract nr 49865).

Project budget: 2 074 875,00 €

Project duration: 2015−2017

Project aim: REFURB will shift focus from the suppliers to the buyers.

Project activities:
The renovation by the private housing sector towards increased energy efficiency is seriously lagging behind. REFURB focuses on removing the non-technological barriers.
REFURB seeks to approach energy renovations from the buyer’s point of view and provide all kind of house owners with a compelling offer. The project seeks to understand these reasons and dynamics behind energy renovation and help the suppliers to develop targeted offers. After all, energy renovation benefits both the individual house-owners, residents and society as a whole as listed below:
– Better comfort
– Healthier home
– Money saved
– Future value security
– Job creation
– Lower emissions and climate securing
– Reduced consumption of limited energy resources

One of the ways to solve this, is the use of ‘one-stop shop concept.’ Many initiatives have already been put into practice. Some of these projects were successful, but several were not. They often lack an understanding of the concerns and demands of the house-owners. REFURB tackles the complex interplay of these barriers through coordinated process organisation, innovation and optimization by:
– developing a holistic approach to the renovation process in which technology combinations trigger step-by-step deep energy renovation of existing, private residential buildings towards NZEB-standards.
– accommodating the technology solutions to the decision-making psychology and ‘language’ of residential house-owners; this will provide the drivers for empowerment and mobilisation of house-owners for deep renovation.

Project results: A small scale pilot will be carried out in order to validate and demonstrate the REFURB solution in the countries partner of the project. This will be followed by a roll-out plan to stimulate EU wide uptake. In addition, a transferability plan will be established for other sectors, whereas the social housing sector will be the first ‘follower’.

Project partners: 13 partners from Belgium, Denmark, Estonia, Germany, Netherlands and Slovenia.

Project web page:

Contact person in TREA: Kalle Virkus (, +372 524 3686)

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